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About
Genesis Communications, is the leader in hosted Predictive Dialer technology.
Genesis is a Web Hosted (SaaS) Predictive Dialing Call Center Solution Platform; you can choose what modes you need, i.e. (Outbound, Inbound, Blended, and Preview). No operating software and no soft phone software are downloaded on your computer, no RAM and hard drive resources, no setup, no installation, no teaching and support charges, no land lines, no local and long distance phone bills for outbound dialing. Only twenty kilobytes to move crystal clear voice traffic. You are up and running with your telemarketers in one day. You have total control of the telemarketers from the Genesis Admin interface and your agents operate from their telemarketer interface. Genesis works great with call centers whether they are “brick and mortar” facilities and or “at home work force”.
Genesis has signed over 410 companies across the USA and other countries. Genesis is PCI Compliant. Genesis Customer Satisfaction rating is 5.0 out of 5.0 since March 2009 based from Google Merchant Services conducting on going surveys.
Genesis Communications, Inc. is based in Ladera Ranch, California.