Sales and Support Inquiry
Archive for July, 2009
New rules for vb coming: September 1st 2009
I am sure you have heard, there are new rules that take effect September 1st 2009 regarding prerecorded messages being played back to consumers.
If you are using marketing methods such as voicebroadcasting, robocalling, press-1 campaigns, or outbound IVR, you will need to review the regulations and if you do not have an exemption, you need to stop and review other options for your outbound marketing.
see: http://www.ftc.gov/os/2008/08/R411001tsrfrn.pdf for more info
A legal alternative is Predictive Dialing; Our completely hosted system allows better return on investment and higher contact rate than voice broadcasting. Instead of thousands of dollars in wasted contacts, your agents can talk to live prospects and the entire transaction is completed cost effectively, while providing excellent management functions, such as:
- Advanced reporting features
- Call Monitoring – snoop
- Call recording – all calls are digitally recorded
- RealTime agent status
- Lead list management
- Advanced conference call transfer feature – allows lead data and call to be transferred to closer or routed based on agent skill
- Integration with popular CRM platforms, such as LeadMailbox and Leads360
All this and more for a flat monthly fee.
Contact us today for a Live Demonstration: 877.543.6747
For more information, please see our website:
http://www.genesiscommunications.biz