Genesis Communications is the leader in Hosted Cloud Call Center Solution Platform. Call centers small and large operate from either their “brick and mortar” facilities and or “at home work force”. Genesis Hosted Cloud Predictive Dialer modes are Outbound, Inbound, Blended, and Preview. Integrate into your CRM, LOS, Lead providers, and third party vendors to quickly and reliable efficiently manage your business operations.
Any business that calls prospects and customers to add new and existing revenue and or manage inbound traffic to maintain or increase customer loyalty, warranty, and retain customer products and services. Some examples of industries that use our service:
- Financial Services
- Debt Settlement Companies
- Health Related Products and Services
- Appointment Setting Companies
- Telemarketing Firms
- Answering Services
- Insurance Products and Services
Genesis solutions are PCI (Payment Card Industry) Compliant!